Office rule #36: Avoid eye contact
I've learned that when someone comes in the office looking for help, it's best not to acknowledge their presence. You see, when someone has computer trouble, they don't care which one of us can help. So, typically, they'll ask the first person that sees them walk through the door.
Most of the time I'm not very helpful because I don't know the answer and end up directing the question to someone else. I'd say the vast majority of people coming through the door aren't looking for me. The questions I can answer are from people who already know to call or email me first.
That explains the rule. I suppose one could apply it more generally -- what better way to keep office relationships professional than by avoiding your coworkers.
I'm learning a lot of rules -- collectively called "The Eagle-Tribune Way" -- that I'll have to share.